Frequently Asked Questions
Can I order custom sizes?
Yes! We offer customized sizing that can meet virtually any space requirements. Contact a sales representative or fill out our contact form with your required dimensions to receive a free quote.
Do you offer financing or payment plans?
We offer financing through Full Circle Finance, a partner of ours that has specialized in financing gymnastics, cheerleading wrestling and martial arts equipment for the past thirteen years. Please see our Financing page for more details.
Do the mats include storage straps?
Yes, each roll comes with two hook & loop straps for easy storage. Additional straps are available for purchase—please contact a sales representative.
How much does a roll weigh?
A standard 6’ x 42’ x 1-3/8" carpet roll weighs approximately 107 lbs. A 2" carpet roll weighs approximately 127 lbs.
How long has EZ Flex been making mats?
Our company was formed in 2010, but the EZ Flex team includes the inventors of the original flexible rolling mat system and together has more than 100 years of experience making quality sport mats. Click here to learn more about our story.
Your quote was the lowest I received. How can I be sure I’m getting a quality product?
We pride ourselves in providing higher quality, more affordable mats for Wrestling, Martial Arts, Gymnastics, and Cheerleading. Our production process uses only quality materials and the latest in efficient manufacturing techniques to provide superior sports mats at an industry-leading price. Feel free to request a free sample so you can see the quality of our mats for yourself.
What type of warranty do you offer?
We stand behind the quality of our products. That's why EZ Flex Cheerleading Mats are backed by our Three-Year Limited Warranty that covers any defects in manufacturing. Our quality control standards are among the industry's most stringent in order to assure that every mat leaving our facility meets the same EZ Flex level of excellence.
Do you offer any other carpet colors than what is listed?
Not at this time, though we do have white carpet available for use in carpet logos only. However, if there is another color you're interested in, please let us know. With enough demand, we may consider adding it in the future.
What's the best way to care for my mats?
Please refer to our Care & Maintenance Guide (PDF) for complete care information.
You can find additional tips for handling mats, cutting mats, and strap usage on our Videos page.
How do I cut the mats to size?
See our Videos page for our video tutorial, entitle 'How to cut down an EZ Flex mat'.
How long will it take to get my mats?
Lead times vary depending on the time of year, but our carpet bonded foam mats typically ship out in approximately 1-2 weeks. Contact a sales representative for current lead times.
Can you expedite/rush an order?
While we will do our best to accommodate requests for expediting an order, we have an obligation to provide all of our customers with timely production and delivery. As such, it is not always possible to meet requested deadlines.
Can you ship internationally?
Yes, we can arrange to have orders shipped internationally with one of our trusted carriers. Another common option is to have your order shipped to a U.S. port, allowing you to arrange freight from there. Please contact us to discuss available options.
Can I pick up at the factory/warehouse?
Yes. You will need to contact your salesperson to discuss options and arrange an appointment.
Can I arrange my own freight?
Certainly, please notify your salesperson prior to ordering.
How will my mats be shipped?
Most mats are shipped via common freight carrier. Standard-size rolls are shipped individually in heavy-duty plastic bags, while custom-sized rolls may be rolled together to minimize the number of shipped items. Mats with carpet logos will have additional packaging for added protection.